At Big Drop, we understand that starting a digital marketing project can be a significant step for any business. It’s normal to have questions for a web design agency before moving forward. We’ve compiled and answered ten of the most common questions we receive to help you understand what to expect when working with us.
1. What Services Do You Offer?
At Big Drop, we have a comprehensive suite of digital services covering website design and development inclusive of support and hosting, branding, and digital marketing including SEO, PPC, and social media. Primarily, we provide end-to-end solutions to fit all your needs for your digital presence.
2. What experience do you have in my industry?
We have worked with clients across various industries including health, finance, E-commerce, entertainment, and technology. Among the big names we have worked on include Square, Northwell Health, and AMC. Our varied portfolio simply shows our ability to adapt and create effective strategies that fulfill various market needs.
3. How Do You Approach a New Project?
Our process is truly collaborative and begins with an understanding of your digital objectives and challenges. We do comprehensive research, followed by strategy, and engage your team through every step of the project so the final product is exactly what you had in mind.
4. Can You Show Us Examples of Your Previous Work?
Of course! Check out our portfolio, which demonstrates the vast digital experiences we’ve created-from web design and development to digital marketing campaigns. Every case study describes the goals of the project, its challenges, and outcomes.
5. What makes you different from other web design companies?
What is special about Big Drop is the constant thirst for innovation and quality; we’re always over-delivering for our clients. Merging creative thinking with evidence-based strategies for innovative, effective digital experiences comes naturally to us. Our multidisciplinary team and extensive portfolio speak louder about our experience and commitment than we ever could.
6. How Do You Ensure the Project Stays on Track and Within Budget?
We do this through the use of robust project management tools and methodologies that enable us to track progress of a project and maintain clear communication throughout a project. We will have check-ins with your team throughout the week to make sure we are aligned with your goals to meet deadlines and budget constraints.
7. What is your process regarding web design and development?
Key milestones in our website design and development process include the following: discovery, research, UX/UI design, content strategy, development, and Q&A testing. We make sure that each step which forms a part of any website project is done with precision and in tune with the goals of your brand for seamless user experience by your target audience.
8. How Do You Measure the Success of a Digital Marketing Campaign?
We define success based on your specific objectives, whether increased traffic, higher conversion rates, improved SEO rankings, or enhanced brand engagement. We track all the performance metrics by using different analytics tools and make detailed reports to prove the efficacy of our strategies.
9. Do You Provide After-Sales Support?
Yes, we do. Included in our website design services is ongoing conversion rate optimization, technical support, and routine maintenance to make sure your digital platforms continue to function just as well, if not better, than on the day we launch. We provide hosting services and are always available to update changes, handle issues, and give support for any technical problems.
10. How Do You Handle Confidentiality and Data Security?
Data security and confidentiality remain paramount. We set very high stakes for the security level in securing information to meet all standards and regulations of the industry. Additionally, our contracts contain confidentiality clauses that guarantee protection against divulging all your proprietary information in the course of the project.
If you have any other questions or need further information, please don’t hesitate to reach out to us. Get in touch with us today to discuss how our design and development teams can help elevate your digital presence.